Return Policy

EZ Kitchen & Bath offers a 30 day return policy on its items from the date they are received.* If you are not satisfied with your purchase EZ Kitchen & Bath will accept returns, as long as the items in question are unused, have not been installed, and are still in their original packaging. 

In order to open a return ticket please contact us at ezkitchenbath@gmail.com with your receipt or proof of purchase. Items sent back to us without first requesting a return will not be accepted. All return shipping costs and tracking of products is the responsibility of the customer. 

*Returns may vary by brand.

 

 

 

 Damages and Issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. All damaged, defective, and missing products must be reported within 24 hours of receipt in order to make a claim with the manufacturer. 

 

Special Orders

No returns, exchanges, or cancellations are permitted on special order, custom, or final sale products. 

 

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. All refunds will be issued according to the price of the product at the time of purchase